I signed up for a two year service with Cingular with my two sons - during the first four months we decided to add a feature to our phone - unlimited text messaging - entered all the information on the internet at the address they gave - started using the service - the next month I was billed for ...
After months of arguing with cingular wireless customer "I don't"care reps, I am at my wits end. I was charged $511.88 in roaming charges when I was told by an employee who is still employed with them lied to me. In my dealings with cingular, in my opinion, they employ the biggest liars ...
I was an ATT customer for many years and after some months of horrible customer service I took my business to Cingular. That was the worst decision I've ever made. What took ATT eight years to do, Cingular managed it in a little over two months. My first bill with Cingular should have warned me. ...
I have and continue to have a horrible experience with Cingular Wireless. They have fraudulently overcharged many, many times and failed to make any corrections. This has gone on for months. I have changed plans and been charged hidden fees, have found errors on many statements, they refuse to make ...
I was sold a Cingular plan by a representative of Southwest Bell and Cingular would not honor the plan. I expected the first months bill to be about $100 and it was $1100. I have been fighting these two companies with the help of the BBB and FCC but they do not respond well to consumers. I have ...
I changed plans recently to upgrade my wife's and my phones to a $160 month plan (we increased the minutes). We were billed $1400 and they threatened to cut our service because of their billing screw up. In the past year we have had to call on our bill or go to a center every month but one. Once ...