Qantas
Airlines "At QANTAS, we are all about the customers. That is why we not only charge you once, but twice." NSW
The following letter was sent to QANTAS' customer service via e-mail and details my ordeal with QANTAS. "To QANTAS' Customer Service Department, As an American, I first became aware of QANTAS when it was recommended to me by relatives living in Australia. I was told the flying kangaroo, a ...