Calument, a great company, sold me a warranty by Mack Cameras for a new Nikon P7000. The camera turned out to have a faulty shutter. Mack Camera's warranty guaranteed prompt international service under warranty. The company made me jump through hoops in terms of request forms, price estimate forms, ...
They first tell you they will refund your new, but defect lens. But after having exchanged 7-10 e-mails with them concerning the needed documentation and getting the defect lens checked at the authorized supplier (paid USD 120 for that) they just STOP ANSWERING your mails, as if you did not exist. ...
Sent laptop for repair of cooling fan and bad back light. I had a 3 year extend sercice contract for repair After 3 weeks I call them and they tell me the screen needs to be replace due to impact damage, they said the screen was cracked in many places, I know that this laptop has never been dropped ...
I sent my laptop in for a very minor repair under their warranty service. After keeping it unprotected on the shelf for 2 months they finally got around to it. Somehow they destroyed it, dropped it on the floor or something, because there were cracks all over it and keys falling off. They noted ...