I have been trying for a month to get the sales rep to let me know how much a new pump will be. Neither she nor her supervisor can bother to get back with me by phone or email. I see this is a common problem with Medtronic and would urge other pumpers to go to another company. Clearly Medtronic ...
In June I placed an order for a new pump with Medtronic. I knew that my insurance was very iffy and often difficult to work with, so I did not want to order the new pump without having confirmation that my insurance would cover most of it. A very nice person from Medtronic worked with me and as my ...
I ordered supplies for my insulin pump on 06/9 and as of 06/21 still have not receive them. On 06/13 I called Medtronic as a follow up and they told me that my prescription had expired and they had faxed a request for authorization to my Doctor that day. Followed up with my Doctor who confirmed his ...
Approximately Eight months ago, I contacted Mini Med about their assistance program, as I was laid off from my job after eleven years on June 18th. I was able to continue with the insurance plan that I had by way of Cobra for as long as I could, so as not to disrupt the plan that I had and the ...
I placed an order for supplies on March 18. I get an email on April 3 stating my insurance was no longer available. I knew this, that is why I talked to my insurance company before placing the order to make sure my supplies were covered 100%. They were, so why now did it take them a month to get ...