I have spent over 2 years complaining to Windstream about low download speeds, high ping times and latency issues. I have been told that the problem is with my equipment and that the problem is not on their end, that they are aware of the problem and investigating it and that they will send a tech ...
Over two years ago when I signed up for the bundle with Windstream, I assumed that long distance included conference calling because a previous telephone company I was with included conference calling in their services package. Also, I thought unlimited long distance meant just that - unlimited ...
In the past month I discovered that Windstream who was servicing my internet service plan was not providing the speed of internet service that I have been paying for. I have been a Windsream customer for approximately 8 months. To receive speeds of 3 mbps. I used a SIW Speedtest to discover that I ...
I ordered the bundle package for my daughter and ask alot of questions to the representive about the package. I was told for high speed internet, dish network and phone services it would be $98.00 for six months then the remaining months $121.50. Well for the past 2 months the bill has been higher ...
I called about their $49.99 broadband, phone, and unlimited long distance to find out what the TOTAL, with all taxes, fees, etc. Would be b4 I switched ISPs, and was told with the USF, 911 fee etc., it would be $64.32. That's 28% more than $49.99, but those extra taxes and fees are ones I was ...
In August of this year, I chose to allow WindStream to be my internet, t.V. And cable provider in anticipation of my move to Kentucky. The bundle package seemed attractive enough, so that's what I chose. Within a day or two, the home phone service was connected along with a promise that the ...