I would also like to know how this moron can say my unit just arrived at the repair facility on 1/07 when clearly below it was even stated the unit arrived on "Mr. Heiland's system arrived at our repair facilities on 12/27/07." These people are nothing more than conartist OF COURSE I ...
I bought a $3000 laptop that was broken out of the box with a defective wireless. Customer Service failed to find out the problem until after the warranty was up. Then, even after acknowledging the wireless shipped defective, they would not replace it. In just over a year, the video card burned ...
I am very dissatified with Alienware's services. The warranty I have on my PC is a joke and they don't service damage parts on my pc like my door on my pc. Plus my usb ports on the far right are damaged. My PC is still freezing when I turn on the pc, while on internet explorer, and aol 7.0. I can't ...
Alienware Area51 m is not worth buying at all. I purchase an area51 m a little over a year ago and today I find out there is voltage problems with the motherboard. There is no way to fix the computer unless I purchase a new one. I already spent over $4000.00, didn't ever received my $400 rebate and ...
I am a fulltime college student. I ordered a replacement part for my computer (adapter/charger) that should have never needed to be ordered because it was less then a year old. I needed it to finish my mid term paper that was only on my computer that didnt WORK. I ordered it and chose to pay the $5 ...
I purchased a custom alienware notebook pc from alienware in February of 06, and was supposed to get $100 rebate for shipping costs. When I received my system it had a deffective keyboard. I noticed the defect the following day and called to find out what to do about the problem and the ...