For about the past month my internet has been on and off. At first I thought it was my computer. My neighbour was having the same problem. Both of us had service calls to the house, same cable guy, two different solutions. His was rewiring, mine a new cable modem. Service was up for a few days then ...
When my family and I moved to Augusta, GA we had no choice but to use Charter as our cable provider because we live on the Army post, Ft. Gordon. We were only going to be here for 6 months so it didn't make a lot of sense to us at the time to go with satellite as they require a contract that ...
When I set up my telephone service with Charter, I was told by the representative setting up my service that it would not be listed or published. I went along for almost a year when I received a phone call from someone looking for an individual with my same last name that my telephone number and ...
We have had service problems since 8-30-07 Three techs have been out and done the same work, nothing, but read a meter and say we need a line crew. We have spoken to at least 20 people from cust service to supervisor, to their supervisor. The make appts and say they didn't have time to get to us so ...
After using DSL for several years and receiving and offer in the mail from Charter we decided to upgrade to cable internet. WORST DECISION EVER! On April 4 I contacted their office to place the order for their bundled service. I was able to get straight through with no waiting. I was told that the ...
I want to report Charter Communications for falsely charging for services not requested and they will not refund the charges after numerous attempts to correct the issue. I ordered HDTV and was set-up with a DVR Moxi box because the technician claimed they didnt have any HDTV boxes in stock. I was ...