My first experience with DSN will definitely be my last. I purchased a $600 dollar ring with a full refund guarantee within 30 days of purchase. I made the customer service rep that I spoke to repeat this guarantee to make sure I understood and only went forward with the purchase because it was ...
4/15 Purchased a 4. Ct blue zircon from DSN. Stone chipped and returned per DSN return policy. I was told I would receive a replacement. I called DSN 1 month after their replacement promise to me and I was told the stone could not be purchased by them at a similar price as when I bought the stone ...
I ordered a pendant via phone on 07/04 in the amount of $131.95. After quite a while of waiting, I called to follow-up on the shipping status. I was told that it was in the shipping department and that they would get it shipped immediately. I waited until 08/15 and called again. I was told the same ...
I purchased earings from Direct shopping network off tv on 6-29. Have not received them as of 9-22. Asked for a refund 8-30. Have not received either. Sent several e-mails, faxes, phone calls with no responce. I feel I have been ripped off, especially after reading several similar reports. Lets do ...