I would warn against anybody paying the $25.00 diagnosis fee (and the 2-way shipping fees) with this company. I believed in their success rate, did everything they requested, sent priority mail to them, received confirmation of receipt 4 days later. 4 days later I finally received a one sentence ...
I had my Ipod repaired Sept by Digiexpress. I was told that the repair of the hard drive and the video screen come with a LIFETIME warranty. That is why I spent 138.00 to have this done because of the lifetime warranty. I dont use my ipod much and it is treated gentle. (I only use as a music source ...
After two weeks of not responding, they say " oh by the way you need to pay more and get some other parts" which was not found when they received the product! They do a diagnostics but after two say they realized that I needed to pay more, I asked to receive my product back, they refused ...
I have done business with Digiexpress twice for my classic Ipod 160, once on the 19th of march with explicit instructions for repairs and an inquiry for a diagnosis while they're at it. Two weeks later I had to AGAIN contact them with regards to my repairs - they hadn't started. They then got my ...
I decided to use DigiExpress after my headphone jack completely died. I knew what was wrong, so all I purchased was an a new headphone jack and installation of said headphone jack. This is a fairly simple thing to do (I actually considered doing it myself, but decided it would be more prudent to ...
After sending in y Ipod & paying for the repair ot replace the ear phone jack it was over a month when I started to try & contact them. After several days of being on hold I actually talked to someone & my item was repaired & sent to me. Then 2 days later I left for China for work. ...