I will never again book with hotel.com again. 1 month ago a booked a nonsmoking room with 2 beds with the possibility of adding 2 more roommate. The customer representative said no problem. My 3rd roommate called today to check on the parking status. She then e-mailed me to tell me the room has ...
On Saturday, August 8, I went onto Super 8 Motel's web site and booked a AARP-rated room for August 21-23 - or so I thought. In reviewing my credit card statement on August 26, I found a charge from IAN Travel Services-TX (a.K.A. Hotel.com) which did not match the charge from the motel; a ...
My husband and I traveled to San Antonio earlier this week to take our daughters to the airport. The day prior to our trip, my husband had accessed a website that presented itself as a "finder of cheap but quality" hotels. He provided the credit card number and we were quoted a set rate. ...
Hotels.com is an absolute rip off! Stay away and don't let your friends do business with them. Don't think you are getting a deal in any way. They say they have the lowest prices guaranteed. Don't believe it! They charged us almost twice what the hotel normally charges non hotel.com customers. ...