Beware! Lillian Vernon not only sells merchandise but also a bogus rewards club! I was lured in by purchasing an item online. When completing the billing process they make it impossible for you not to complete the transaction without signing up. Once they have your billing information the charges ...
Lillian Vernon is certainly reaching out to their online customers alright, but not in the best interest of her customers anymore. I recently placed an order online on October 20th, of after completing my transaction I was sent to a promotion page to get $15.00 off my next purchase. As I clicked ...
I ordered a personalized barbecue platter for my father for Christmas. The company website said order must be placed by 11/24 for Christmas delivery and to allow 4-6 weeks. I ordered on 11/29 and expected the package to be delivered a week after Christmas. However, my order confirmation stated ...
My daughter asked Santa for a chair & ottomon she saw in the Lillian Vernon catalog. I went to the company website & ordered it. The website gauranteed Christmas delivery as long as you ordered by December 4th. I placed my order on December 3rd. When I hadn't received the chair, I called ...
I am forced to make customers agree to accepting this program free for 30 days, bribing them with a $20 mail in rebate from our company. As a good employee I feel threatened by connections. It is mandatory to offer this to people I talk to on almost every phone call. People call back saying they ...