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Several months ago, I signed up for Windows Live Hotmail for wireless broadband. I paid an annual fee of around $30.00 for use of their services. Late last week, I received a message that they had canceled my account because I had "violated their TOS" or "Terms of Service," ...
Microsoft XBox Live policy is designed to steal money from customers; employees in the technical support phone service are trained/required to ignore customers with problems. The root of the issue is that the XBox Live service revolves around "Gamertags" (usernames for the XBox Live ...
Microsoft has issued a unauthorized charge to my credit card every two days for the last month and a half and I just now noticed it on my statement. I called Microsoft and got a poor English speaking representative who made me want to bang my head against the wall. He kept wanting to cancel my ...
For Want of Good Service for an Xbox 360 I have had a lot of game consoles in my day. I remember the Atari system with its joystick with the red button in the corner. Sometimes if you were curious enough, you would take apart that controller and look at how the contacts worked and thought that it ...
Microsoft has issued a unauthorized charge to my credit card and refuses to refund our money after being held on the phone for over half an hour by poor English speaking representatives. They said that when we bought the one month subscription in Jan that we agreed to "terms of service" ...