I started doing business with this organization when my Husband Passed away in 1997. They continually lose/misplace prescriptions and/or payments in the form or checks. My limit on ordering medications is set at $100.00. To of my necessary medications can exceed this limit. They have also ...
I was able to get through fairly quickly to customer service, and the rep quickly cancelled my order because I couldn't afford to make the payment, in fact he didn't even hesitate. I was forced to use home delivery, but when I mentioned that home delivery was going to cost $624 more a year than ...
This company has been incompetent forever. They gave me medication that did not work 3 years ago. I got some samples from my doctor of the same medication and they worked. At that time, they sent me a mailing label to send it back. I asked for my money back and they gave it to me. I told them I ...
Pharmacy benefit management/denier Express Scripts, has repeatedly denied a maintenenance drug / anti-siezure medicine which a family member cannot do without. It is first accepted then, denied without any reason, have to call to find out what is wrong, only to find out some other information is ...
One day before my wife is scheduled to undergo surgery, Express Scripts refuses to pay for the pain killers prescribed by her doctor on the basis that there are cheaper alternatives. Our doctor called to explain that there are no alternatives without detrimental side effects and he insisted on this ...
On or about 2 mar 09 we made an inquiry of Express-Scripts concerning a medication for my wife. I received a call back the since we had a deductable (actually not correct as we had modified out plan) the cost would be $472. I told the person that we would get the medication elsewhere. On 6 mar 09 ...