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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Payments sent without account number led to $185 finance charge
- Missed one payment, then $800 accrued interest charged on dental financing
- Poster promised no interest, then $1027.25 finance charge appeared
- Payments post dated two business days, creating late fees
- Deferred interest loan marketed as zero percent for $11,750 dental work
- Missed one payment triggered $300 deferred interest charge and late fees
- Payment website fails, then phone payment fee charged to pay on time
- Charged before dental service, then fees reversed and recharged repeatedly
- Charged $385 back interest when promotional period expired
- Debits attempted for dental financing application, work never done
- 28.99% APR and payoff letter opened three days after promo deadline
- Four months of certified letters disputing fraudulent charges unresolved
- Card not renewed after income increased and credit improved
- Lowe's card converted to Visa with 19.24% APR and promo denied
- GE withheld motorcycle title six months after account settlement
- Collection notice for credit card account I never had
- Payments returned three months in a row, account closed, credit damaged
- Late fee after minimum payment reportedly raised from $50 to $57
- Payments confirmed then reported unpaid, call center cannot see account
- Honda Card representative would not answer questions, account being closed