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Synchrony Reviews & Complaints
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REVIEWS & COMPLAINTS1,060on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEsynchrony.com
HEADQUARTERSStamford, CT
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,060 historical complaints about Synchrony, published between 2001 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Website down three months in a row, then $15 pay-by-phone fee
- Prepaid Money Card Holds Funds and Double-Charges Monthly Fee
- Overseas customer service representative could not help me
- Never received monthly bills and was charged 28.9% interest
- Payment recorded 3 days late, adding $650.35 in interest
- Deferred interest charge of $301 after autopay decreased payments
- Pet emergency credit with outrageous interest and $39 late fee
- Hundreds in late and finance fees despite promised interest-free year
- Money order of $500 not credited despite receipt sent four times
- Deferred finance charge of $649 shown only at bottom of bill
- Dispute over returned diamond ring ignored, then law office demands payment
- CareCredit denied on-time payoff and charged huge interest
- Payment lost, then charged finance charge and late fees
- Health discount program debited my account without permission
- Credit card issued to someone else despite fraud alert
- Paid-off account reappeared with $1861 unpaid balance on credit report
- Collections for nearly $3000 on course returned to CBT Direct
- Unexpected $54 automatic debit after giving card for one-time payment
- Payments of $1,070 mostly went to finance charges on $5,000 loan
- Credit account opened in elderly mother's name without consent for dental work