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REVIEWS & COMPLAINTS1,271on USAComplaints · 1 in last 3 yrs
WEBSITEspservicing.com
HEADQUARTERSSalt Lake City, UT
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,271 complaints on USAComplaints, including 1 published in the last three years.
- Unexplained payment increase, withheld payments and insurance charged despite proof
- Three loans, foreclosure notice and disputed canceled checks unresolved for six months
- Intimidating privacy guard letter, no bill and unanswered customer service calls
- Lost payments, late fees and second foreclosure attempt despite payment record
- Payoff information withheld from title company, adding thousands in interest
- Payments posted late, rotating payment offices and credit damage after mortgage sale
- Forbearance payments kept current but servicer moves to take home
- Unexplained "unapplied balance" charge and rude customer service reps
- Over $8,000 in fees in eight months and repeated foreclosure threats
- Bounced check claimed though no checking account, forced into Chapter 13
- Court appearance set in Tampa after loan purchase
- Payment to cure arrears returned, foreclosure filed, forced into Chapter 13
- Late charges compounding over a payment they claimed was not made
- Only one of two mortgage payments credited, then foreclosure letters
- Television interview given and legal counsel retained over misapplied payments
- Only one of two mortgage payments credited and foreclosure letters sent
- Forced insurance despite proof of coverage and forbearance kept on credit
- Late fees before receiving payment book, force-placed insurance and corporate advances
- Credit ruined, force-placed escrow insurance and misposted certified check
- Late-posted payments, foreclosure fees of about $15,000 and threatening calls