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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Calls to relatives about repossession and collateral
- Daily Service Charge Not in Contract, Bi-Weekly Payments Refused
- Constant Calls at Work and Holidays, Convenience Fee on Web Payments
- Deferred Payment Reported to Credit Bureau as 30 Days Late
- Repeated Calls to Family, Payment Date Change Never Processed
- Most of Payment Applied to Interest, Management Refused to Speak
- Repossession Threats Despite Payments, Account Still Debited
- Overstated Payoff Quote, Then $583 Refund Withheld After Payoff
- Disputed Bounced-Check Fees, Harassing Calls, Military Protections Denied
- Rep Called My Client and Disclosed My Loan Business
- Payments Split Inconsistently Between Principal and Interest
- Account Sent to Collections Despite Mailed Payment, Ongoing Harassment
- Collectors Yelled Over Late Payment and Left Detailed Voicemail
- Police Report and Legal Action Filed Over Missing Financed Vehicle
- Statements Mailed Late to Wrong Address, Harassing Calls Over Payments
- Investigator Wants Van Towed, Partial $300 Payments Refused
- Harassing Calls After Layoff, Refused Lower $300 Payment
- Refused Management Call and Medical Deferment After Surgery
- Refused to Defer One Payment After Surgery Despite Perfect Record
- Vehicle Repossessed After Deferment Payments, Now Owes $8K