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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Priceline auto-booked first option without confirmation and refused cancellation
- Flight times changed after payment and $50 fee to cancel
- Trip cancellation insurance requires AIG report and physician proof of illness
- Hotel room charged twice and refund promised within 48 hours not received
- Charged $189.99 for canceled Homestead Suites room and no refund
- Puerto Rico package price jumped higher each time checkout was attempted
- Accidentally booked non-refundable Las Vegas flight by entering initials
- Paid $100 more than counter price and no customer service reachable
- Resorts handle Priceline customers poorly and discount is not worth it
- Great Fun membership charges began after Priceline registration
- Elk City hotel charged $69.99 instead of agreed $59.99
- Accepted rental car price was higher counteroffer and $20 fee demanded
- Priceline changed departure city from Corpus Christi to San Antonio
- Booked flight changed from JFK to Newark and $250 fee demanded
- Booked price jumped $250 per ticket after confirmation delay
- Lost $370 on rental car reservation that could not be changed
- Hotel amenities shown on Priceline are separate and cost extra fee
- Booked suite was single bed room and upgrade fee was charged
- Accepted bid gave late arrival and early departure with no changes allowed
- Fraudulent flight booked with lost card and no help from Priceline