Independent profile — not affiliated with Priceline
Priceline
← Back to the full Priceline profile
COMPLAINTS638
VERIFIED PHONE1-877-477-5807
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Charged more than hotel receipt despite best price guarantee
- Hotel location not shown before payment and no cancellation
- Prepaid car rental could not be changed to later date
- No changes allowed to non-refundable hotel and car booking
- Bad site link booked wrong hotel and could not cancel
- Refused reimbursement for flights after surgery prevented travel
- Confirmed hotel changed to downgraded Park City hotel
- Refused refund after airline and hotel agreed to cancel
- Hotel booked over ten miles from meeting despite search limit
- Bid accepted at hotel outside needed area and no changes allowed
- Extra $200 airline charge at check-in was not quoted
- Flight dates changed without notice and customer service lied
- Booked wrong hotel for anniversary and still charged us
- Bid accepted by hotel chain listed under lower star rating
- Misleading offers and unhelpful customer service
- Booked into different Park City resort hotel than confirmed
- Bait and switch on car rental price and poor customer service
- Could not correct child's name on flight booking
- Booked across busy street instead of requested oceanfront hotel
- Booked wrong Lafayette hotel and charged cancellation fee