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Microsoft Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS624on USAComplaints · none in last 3 yrs · latest 2015
PHONE(800) 642-7676Customer service
WEBSITEmicrosoft.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Xbox 360 Repair Delays, Conflicting Status and Hours on Hold
- Xbox 360 Hardware Failure and $140 Repair Every Three Months
- Defective Xbox 360 Blackouts and Rude Support Calls
- Xbox 360 Red Light Failure and $140 Repair Charge
- Fourth Xbox 360 Overheats and Freezes, Paid Repair Required
- Outlook Live CD Never Arrived Months After Ordering
- MSN Music Song Would Not Play and Support Left Adware on PC
- Xbox Live Gold Subscription Works for Only One Gamertag
- $50.00 rebate for MSNTV internet receiver never received
- Cannot turn off advertising inside Money 2006 software I paid for
- Loyalty rebate of $170 still unpaid after almost a year of run-around
- Never received $170 rebate for Razr phone despite submitting all paperwork
- Xbox 360 Hard Drive Needs Online Download for Older Games
- Xbox Live subscription suspended, account locked and support call dropped
- Amex charged 59.99 and 4.99 euros by unknown online services merchant
- MSN music store charged twice for same song and refused refund
- Unfamiliar $1.00 online services charge, phone support always transferred to closed department
- Reply to MSN2 troubleshooter question ended up in junk folder
- MSNtv2 technicians unhelpful, long phone waits and repeated disconnections
- Fraudulent $27.36 charge on credit union account