Microsoft Reviews, Complaints & Contacts

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Windows XP hot fixes broke computer and recovery disks no longer workPublished Aug 17, 2005 · Historical consumer allegation
• Entourage data other than contacts cannot be transferred to OutlookPublished Jul 21, 2005 · Historical consumer allegation
• Windows Media Player 10 crashes computer and support gives no helpPublished Jul 1, 2005 · Historical consumer allegation
• Ten MSN accounts opened with my card, charged $275.56Published Jun 20, 2005 · Historical consumer allegation
• Unexplained Aus $37.95 deduction on Visa card, I have no internet servicePublished Jun 14, 2005 · Historical consumer allegation
• Three payments of 34.95 charged to MasterCard by company I never usedPublished May 5, 2005 · Historical consumer allegation
• Hotmail access refused over cookies and forced letter verificationPublished May 4, 2005 · Historical consumer allegation
• New Hotmail authentication images unreadable and account stuck at 2MBPublished Feb 3, 2005 · Historical consumer allegation
• Verizon DSL included MSN service but I paid $21.95 monthly separatelyPublished Dec 16, 2004 · Historical consumer allegation
• Music download failed and support pushed troubleshooting instead of helpPublished Oct 21, 2004 · Historical consumer allegation
• Phone rep sold lifetime membership and no one answers cancellation callsPublished Sep 17, 2004 · Historical consumer allegation
• Continued billing to AMEX after cancelling MSN account and cardPublished Sep 14, 2004 · Historical consumer allegation
• Double billed 21.95 monthly and charged $107.09 termination feePublished Aug 9, 2004 · Historical consumer allegation
• Money taken from my account via Visa and I ordered nothingPublished May 3, 2004 · Historical consumer allegation
• Unexplained 36.30 Visa charge marked with euro amount, no way to contactPublished Apr 18, 2004 · Historical consumer allegation
• Free two-month virus protection trial charged until I cancelled MSNPublished Apr 15, 2004 · Historical consumer allegation
• Charges turned out to be teenage son's online game purchasesPublished Apr 10, 2004 · Historical consumer allegation
• Charge card billed $43.90 with no phone number or address to contactPublished Apr 1, 2004 · Historical consumer allegation
• Support instructions crashed my computer, twice replaced, support denies responsibilityPublished Mar 24, 2004 · Historical consumer allegation
• Unknown Discover card charges including $23.28 from Actpubl companyPublished Mar 23, 2004 · Historical consumer allegation