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Humana
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COMPLAINTS63
VERIFIED PHONE800-457-4708
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 63 historical complaints about Humana, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Colonoscopy pre-approved but insurer refuses to pay doctor bill
- Refused to send certificate of coverage and shifting claim rules
- Network Directory Errors Left Family Without Pediatrician, Dentist and OB/GYN
- Insurer Delays and Denies Doctor-Prescribed Treatments, Premiums Up 500%
- Warning: Enrolled Without Consent After Only Asking for Information
- Call eighty times, and still don't get a single thing resolved!
- Signed Up for Two Drug Plans, Still Billed After Cancellation Promise
- Medical Director Rejected Prescribed Nexium, Two Doses Per Day Denied
- Humana demanded $4,000 for a bill unnoticed for three years
- Refused to refund prepaid insurance premiums after death of insured
- Drug Plan Enrollment Cancelled Repeatedly for 81-Year-Old on Hospice
- Transferred From Acute Care to Cheaper Care Facility
- Janumet Approval Denied After Form Faxed Five Times and Assurances Given
- Disenrollment Letter Deemed Late, Cancellation Refused
- Participating Physicians List Inflated, Most Specialists Do Not Accept Humana
- Prescription Claim Denied as Wrong Medication Though It Cured Infection
- Told Vaccines Were Covered Then Claims Denied, Lost $300
- Selling Insurance Where It Is Not Offered Then Denying Coverage
- Prescriptions Promised Covered Then Denied by Plan
- Medicare Part D Premium Taken After Cancellation Request