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Humana Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS62on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEhumana.com
HEADQUARTERSLouisville, KY
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 62 historical complaints about Humana, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Colonoscopy pre-approved but insurer will not pay doctor bill
- Refused to send certificate of coverage and changing claim rules
- Lost pediatrician, dentist and OB/GYN after switching insurers
- Enrolled without consent after only requesting plan information
- Called eighty-some times and filed each claim 2.5 times
- Medicare enrolled me in two drug plans, bills keep rising
- Medical director rejected my prescribed twice-daily Nexium dose
- Demanded $4,000 for a bill never sent for three years
- No refund of prepaid premiums after mother's death
- Drug plan enrollment cancelled repeatedly for 81-year-old
- Transferred from acute care to a cheap care facility
- Janumet approval denied after form faxed five times
- Medicare drug plan cancellation refused over letter timing
- Insurer's doctor list inflated, few specialists accept it
- Claim denied as wrong medication, but it cured my infection
- Told hepatitis B vaccines were covered, then claims denied
- Insurer lists no in-network doctors or hospitals in my area
- Prescriptions Promised Covered Then Denied by Plan
- Part D premium taken from Social Security check after canceling
- Told Policy Covered Lovenox but Copay Was Over $3,500