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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Undisclosed early disconnect charges and no live person on phone
- Regular channels not working for about three months
- Billed $76 instead of $29.99 and charged $460 termination fee
- Verbal one-year deal turned into two-year contract at installation
- HD satellite out again and customer service tells me to go elsewhere
- Installer no-show and no call, so I cancelled service
- Put on hold forever when trying to extend contract
- Charged $391 after being quoted a $140 cancellation fee
- Collections calls at 8:30 at night over a misunderstanding
- Bill higher than quoted and bundle discount only $5
- Service fails in bad weather, then extra month and cancellation fees charged
- Unauthorized $700 equipment charge and promised refund never received
- Unauthorized withdrawal and no supervisor available
- Free equipment offer triggered a new contract and penalty
- Account cancelled without notice, then charged early termination fee
- Took $530 from checking account after one online payment
- Roommate extended my contract without permission
- Free Premier package ended after four months instead of five
- Multiple issues, no signal after one week and hole cut in wall
- Five unexpected credit card charges during installation