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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Final bill of $70.50 debited without invoice after cancelling, overdrawing account
- Promised free DVR upgrade denied after receiver failed; stuck in contract
- Billed $104.64 instead of $49.82 and charged $50 cancellation fee
- Debit card charged without permission under their service agreement
- Account cancelled instead of suspended, $771.17 withdrawn and overdraft fees
- Rude representatives hung up and refused supervisor after order, bank account debited
- Told 24-month contract after signing for one year; $200 cancellation fee
- AT&T bundle bill credit never applied after twenty calls
- Installer ran cable through patio door and pitched $6 monthly insurance
- Debit card charged without permission after cancelling service
- No refund for prepaid NFL Sunday Ticket after old receiver stopped working
- Charged $1002 to card not on file, refund of $595 delayed repeatedly
- Installer no-show, bad converter box, and HD lost after snow
- Customer left to remove dish after paying $320 early termination fee
- Contract start date moved forward to justify early cancellation fee, refund delayed
- Credit check charge of $400 refunded only in $5 monthly increments
- The satellite services available are misrepresented and not current programming
- Contract fine print and cancellation fees leave customers stuck during storm outages
- Calls company scammers and liars, a nightmare to deal with
- Account charged without permission after cancelling, overdrawing my bank