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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Cancellation Charge Promised Reversed, Then Claimed Valid
- Contract Changed in Sam's Club Promotion, Costs Misstated
- Four Missed Installation Appointments and Broken Credit Promises
- Installer Left Garbage and Screw Holes, Cut Wires
- Different Answers From Each Rep and Notes Never Read
- No Signal and Support Wants Payment, Then $500 Cancellation Fee
- Emails Demand Payment Even After Bill Paid Early
- Local Channels Offered at $3 Monthly but Billed $6
- Referral Bonus Withheld Unless Customer Meets Hidden Conditions
- Charged $54 for Dish Realignment Despite Protection Plan
- Disputed Payment Demand for $258.37 Instead of $94.99
- Receivers Would Not Support Whole House DVR as Quoted
- Deposit Disappeared and $633 Taken After Cancelling Service
- Three Installers Unprofessional, One Used Master Bedroom Toilet
- Debit Card Charged Despite Refusal, Auto-Pay Penalty and Hidden Fees
- No-Show Technicians and No Callback on Hawaii Condo Quote
- Installation Rescheduled Repeatedly After Taking Day Off Work
- Customer Trains Reps While Company Hides Terms in Writing
- Satellite Signal Lost 25 Times and $50 Fee for Check
- Rude Support Rep Spent 1.5 Hours on Troubleshooting Call