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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Still No Local Channel HD Service After Two Years
- Poorly Installed Dish and $480 Early Cancellation Liability
- Repeated Late Installers and Disabled Receiver After Service Calls
- Took My Money Without My Permission
- Bundle With AT&T Internet Unavailable, Cancellation Fee Charged
- Refused Service Over Disputed Five-Year-Old Balance
- Refund Due of $52.70 Arrived as $5.81 After Four Months
- Never Received High Definition Picture Despite Paying Six Months
- Cancellation Fee Inflated and Unwanted Package Added
- Bundling Promise Not Honored and Equipment Fees Not Refunded
- Price Hikes, Hidden Cancellation Cost and Receiver Problems
- Refurbished Older HD DVR Sold at Full Price, No Refund
- Offensive Commercial Wringing Dish Rag Into Cup
- Early Termination Fee Debited After Move to Unservable Address
- Bait and Switch Deceptive Practices
- Undisclosed Non-Refundable Deposit and 18-Month Contract
- Equipment Upgrade Extended Contract, Leading to Early Termination Fee
- Wild Blue Internet 100 Times Slower and NFL Package Not Delivered
- Installation Window Missed, Four Hours of Wages Lost
- Quoted Price Differs From Billed Price Due to Hidden Charges