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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billing Never Corrected After Better Package Offer
- Extra Fees to Install Third Room Receiver
- Father Charged $440 After Cancelling $84 Package
- Replacement Receiver Model Not Chosen by Customer
- Bait and Switch on Spanish Channels and NFL Sunday Ticket
- Billed $49.95 for Boxing PPV Event I Did Not Order
- Early Disconnect Fee for Service Already Moved
- Unauthorized Debit to Bank Account Using Debit Card Number
- Unauthorized $948.04 Withdrawal After Service Was Cancelled
- Worst Company Ever Dealt With, Would Not Recommend
- Early Cancellation Fee of $107 After Price Increase
- Cancellation Fee After Move to Complex Without Installation
- Service Never Stays Fixed Despite Protection Contract
- Salesman Falsely Promised Service Works Regardless of Weather
- Sound Dropouts and Unresolved Support Ticket Escalation
- Wrong Order Details, No-Show Installer and Missing Local Channels
- Bundle Not Provided, Then $454.10 Cancellation Charge
- Unnecessary Installation Charges and Poor Customer Care
- Rude Representative Refused to Transfer Call to Supervisor
- Quoted Price, Internet Discount and Gift Card Not Honored