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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Withdrew $1200 From My Bank Account Without Notice
- Bill Nearly Doubled Within a Year, Switching Service
- Different Story Every Month While Refund Owed Is Never Paid
- Unauthorized Card Charges of $435.22 From Non-Customer
- Service Shut Off Despite Payment Arrangement, Supervisor Put Me on Mute
- Charged $450 Early Cancellation Fee After Cancelling Within 24 Hours
- Unauthorized $528.08 Charge Though Never a Customer
- Ordered Wrong Channel Package for Dying Uncle, Forced Into Pricier Plan
- Cancellation Calls Ignored and Charged for Time Without Receiver
- Phone Line Dead After DVR Installation, Denied Responsibility
- Illegal Payment Withdrawals From Wrong Bank Card
- Advertised Prices Do Not Exist and Hidden Fees Not Disclosed
- Installation Rescheduled Without Notice and Technician No Show
- Quoted Prices Misrepresented, Receiver Leased and Cancellation Fees
- Faulty Box, Tech Charge and Money Withdrawn After Cancelling
- Better HD Signal Than Comcast Led to Buying Second HD TV
- Installer Unprepared and Uninterested in Customer Service
- Wal-Mart Card Charged $371.19 Without Authorization After Cancelling
- Bundle Billed $188 Instead of Quoted $138 Per Month
- Bad Reception and $80 Fee for Repair Visit