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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Local Channels Promised but Not Delivered After a Year
- Rebates Promised for Two Years Cancelled After Six Months
- Reconnection Cost $260 and No Access to a Supervisor
- Anger Over English or Mexican Language Survey Question
- Technician Visits Failed to Fix Signal, Then $400 Contract Fee Charged
- Billed and Sent to Collections for Service Never Used
- Permanent Billboard Ad Added to Channel 352
- Bill of $121.54 Instead of Promised $77.00
- Late Installation, Damaged Equipment and Unpaid Credits
- Promo Card for Free Movie Channels Not Honored
- Unwanted Services Added to Bill and Cancellation Fees Charged
- Billed for Four Receivers That Do Not Work
- Cancellation Fee Charged When Landlord Refuses Dish
- Promised Local Delaware News but Given Philadelphia Station
- Card Charged $405.96 Four Days Before Promised Due Date
- Refer a Friend Credit Never Paid After Four Months
- Shopping for Bundle Deals and Concerned About Poor Service Reviews
- Charged $319.96 for Receivers Already Returned and Received
- Charged for Lifetime HD That Should Be Free, Lesser Package Given
- Installers Arrived Without Equipment and No Next-Day Appointment