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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Credit Check and Personal Data Taken for Unavailable Service Area
- Property Damage on Setup, Weak Signal and Threat of Collections
- Deceptive Practices and Poor Customer Service From Two Providers
- Request to Keep Channel G4 on the Lineup
- Installer Cashed Customer's $75 Check for Himself
- Billed $183 Six Weeks After Asking to Disconnect
- Praise for DVR Storage, HD and Slimline Dishes
- $39.48 Bill for Pay-Per-View Movies After Account Cancelled
- Charged Early Termination Fee After Job Loss and Move
- Charged $100 for HD Box Promised Free
- Contract Promises Not Kept and Extra Charges on Card
- No Signal for Three Days and Technician Not Available for a Week
- Billed for a Pay-Per-View Movie From Four Years Ago
- Charged Early Cancellation Fee After Dish Had No Line of Sight
- Hours on Hold and Promised DVR Not Sent Without Contract
- Told HD Would Be Free, Then Quoted $300 for Receiver
- Overbilled After Upgrade and Charged Non-Return Fee
- Billed for a Movie Ordered Six Years Ago
- Installer Clueless, No Audio and Contract Not Waived
- Overbilled $500 and Still Waiting on Refund After 31 Days