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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Money Taken From 91-Year-Old Grandfather's Account Without Service
- Promised $29.99 Rate but Billed $57 Per Month
- Early Cancellation Fee Charged Despite Supervisor's Promise to Waive
- Repair Appointment Cancelled Without Notice, Weeks Without Signal
- Constant Service Outages Despite Paid Protection Plan and Contract
- Worst Vendor, Lies and Poor Customer Service
- Charged $119.85 for 2007 Pay-Per-View After Cancelling
- Charged for Service Call Over Broken Leased DVR
- Praise for Link TV Channel and Wish for Al-Jazeera English
- Whole Home DVR Failure and $49.95 Service Call Charge
- Stuck in Contract After Moving Where Satellite Is Not Allowed
- Fit TV Workout Programming Replaced With Medical Shows
- One-Year Price Guarantee Ignored When Receiver Fees Increased
- Installer Drilled Into New Home Damaging Irrigation and Ductwork
- Required Payment Before Due Date to Restore TV Service
- Bundle With AT&T Internet Not Working, Forced Into 2-Year Contract
- Whole Home DVR Sold With Incompatible Standard Receivers
- Billed $5 and $14 Charges After Cancelling, Threatened With Collection
- Dish Installed on New Roof, Poor Signal, Charged $483 After Cancelling
- Multiple Billing Errors and Broken Credit and Free Month Promises