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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- High Prices and Frequent Outages After Two Years
- Funds Held for Unreturned Equipment Never Received Return Boxes
- Unauthorized $600 Debit From Checking Account After Equipment Return
- Loyal Customer Since 1998 Praises Tech and Service Reps
- Monthly Mirroring Charge Even for Customer-Owned Receivers
- Billed Over $400 for Equipment Allegedly Not Returned
- No Service Over Weekend, Tech Not Available Until Monday
- Poor Reception and $49.99 Fee for Dish Repair Visit
- Nothing Worth Watching and Locked Into Two-Year Contract
- Never Received Bills and Charged $79 Instead of Agreed Package
- Endless Troubleshooting Delayed Receiver Replacement Three Months
- Quoted $89 a Month but Billed $133 in Third Month
- Told $479 Owed After Cancelling Service Years Earlier
- Daily Calls After Cancelling and Fee for Unreturned DVR
- Billing Never Right and Bill Rises $5 Each Month
- Recordings Cut Off and Sound Drops With Defective Box
- Bills Far Above Quoted $29.99 and Now Being Sued
- Told of 24-Month Contract Never Signed, $320 Fee
- Advertised Free On-Demand Movies Require Paid Channel Subscriptions
- Pushy Rep Said Caller Was Wasting His Time