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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Bundle Sold Without Required Phone Line, Contract Buyout Demanded
- Refund of $265 Delayed and Credit Held on Account
- Collection Agency Cursed at Caller and Kept Calling After Bankruptcy
- Weeks of Dropped Signal and Missed Service Appointments
- Contract Extended Two Years After Swapping in a TiVo
- HD Channels Out for Months and Internet Not as Promised
- No Chicago Bears Games and Sales Pitch for Sports Packages
- Promotion Clawed Back After Cancelling, Account Sent to Collections
- Charged $487 Cancellation Fee After 18 Days of Service
- Rebates Missed on Father's Account Due to Undisclosed Deadline
- Billed $145 for Receivers Told to Discard
- Adult Programming on Menu and Poor Value for Reception
- Rookie Installer Left Alone After Minutes of Training
- Moving Fee Not Waived After Missed Supervisor Callback
- Bill Rose $20 Within 36 Hours of Installation
- Charged $308 Including Prepaid Months and Insurance Fees
- Worst Customer Care, Long Hold Times and Lies
- Charged About $600 After Three Weeks of Faulty Service
- Gate Left Open by Installers, Broken DVRs and Rude Agents
- Bills Keep Arriving Years After Final Bill Was Paid