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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Advertised Movie Credit Requires a Mailed Certificate
- Signal Fails With Microwave Running and Blank Channels
- Cancellation Fee Demanded After Move to Protected Historic Building
- Too Many Ad Programs and Too Much Violence and Sex
- Diamondbacks Game Blacked Out and Too Many Commercials
- Equipment, Billing and Service Problems for Two Years
- Premium Channel Signal Error and $49 Service Call Fee
- Charged $49 for Service Call to Reinstall Missing Ground Wire
- Internet Never Provided, Extra $75 Install Charge and Cancellation Threat
- Free Installation Advertised but $150 Charged for Bedrooms
- Mother Misled Into Contract by Claim That Companies Merged
- Three and a Half Weeks Without Service and Wrong Work Order
- Promised $58 Bill but Charged $123, Messy Install and $460 Fee
- Service Cut Off Over Missed Payment and No Payment Plan
- Technician's False Note Keeps Cancellation Fee in Place
- Sports Channel Access Refused for Game Missing From Center Ice
- Charged $397 to Upgrade to a DVR Box Under Two-Year Contract
- Told $44 Bill Was Guaranteed but Never Billed That Amount
- Credits Applied Only After Processing, Five Months at Full Price
- Still Waiting on $19.95 Refund After Technician Found No Signal