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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Emails and Calls About Account Credits Went Unanswered
- Three Broken Appointments to Install Additional Outlet
- Charged $191 After Losing Home and Returning Equipment
- Seven Free Months of Programs Promised but Only Three Honored
- Telemarketing Calls, Remote Damaged by Installer and Passing the Buck
- Billing Errors for Months and Credit Reversed After Cancelling
- Billed Twice for Same Pay-Per-View Title Watched From DVR
- NFL Sunday Ticket Price Raised While New Customers Get It Free
- Referral Bonus Denied Because Friend Used Wrong Activation Method
- Bill Rose From $64 to $98 and $240 Cancellation Fee
- Hardware Replaced Four Times and Contract Renewed on Upgrade
- Contract Cannot Be Exited Even After Moving Out of Area
- Sales Rep Misstated Outage Rate and Free Move
- Long Hold Times, Surprise Charges and Missing Referral Credit
- Cancellation Fee Charged After Move to Apartment Banning Drilling
- Locked Into Two-Year Contracts and Charged to Rent Non-HD Box
- Collection Notice for Bill Sent to Verizon in Error
- Service Disconnected Though Bank Shows Payments Settled
- Five Daily Retention Calls and Rep Refused Do-Not-Call Request
- Debited $897.95 From Account After Cancelling Over Landlord Ban