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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Late Installer and Unmentioned Rebate Raised Bill to $79.41
- Bank Account Debited $521.34 After Cancelling Within Two Months
- Charged $225 Early Cancellation Fee After Ten Years and $150 DVR
- Poor Reception Under Trees and Faulty Box Not Replaced Free
- Installed Wrong Home System and Refused to Fix Order or Credit
- Hidden $340 Early Cancellation Fee After Replacement Receiver and Collections
- Two Week Wait for Install and Extra $200 for Missing DVR
- Subscription Restarted Without Notice and $296.36 Withdrawn From Bank
- Service and Price Did Not Match What Rep Discussed
- Online Rebate Never Credited, Overcharged $40 Monthly for 18 Months
- Unordered NFL Sunday Ticket and Free Sports Package Charged
- Contract Secretly Renewed After Receiver Swap During Move
- Billed After Disconnection and Money Taken Without Notice
- Reactivated Charge After New Owner Started Service at Old Address
- Contract Policy Criticized Compared With TDS and Cox Service
- Card Charged and Check Cashed for Final Bill, Refund Delayed Two Months
- Rain Outages and Retention Offers Promised Then Not Honored
- Unauthorized Charge to Father's Card After Daughter Cancelled Service
- Charged $53 Monthly for Auto-Renewed Sunday Package
- Referral Credits of $10 Monthly Never Applied After Rep Error