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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged Early Termination Fee for DVR I Never Activated
- Charged $90 After Returning Container and No Agreement Copy Received
- Service Freezes in Clouds and Bill $62 Higher Than Promised
- RedZone Channel Requires $60 Monthly Upgrade
- Wasted Hours on Phone and Paid $500 to Switch Providers
- Contractor Missed Three Appointments for Extra Bedroom Outlet
- Fit TV Channel Removed From Family and Choice Packages
- Service Calls Botched and Bill Overcharged This Month
- Collection Notice for $159.37 After Final Statement Showed No Payment Due
- Misleading Reps Gave Different Prices and Monthly Bill Varies
- Billed $32.08 for 2008 Pay Per View After Final Payment
- Tech Refused RV Hookup and Falsely Claimed I Threatened Him
- Supervisor Gave Different ID Numbers and Ignored Caller
- Hung Up On and Left on Hold for Thirty Minutes
- Changing Receivers Reinitiated Contract, Early Fee Charged After 14 Years
- Promised $335 Credit Shrank to $81.56 Leaving Account Overdrawn
- Dish Placed Over RV Parking, Relocation Fee and Unanswered Emails
- Request for New Variety of Premium Movie Channel Selections
- Promised $29.99 Bundle Billing Still Charged $75 Monthly
- Fake Promotion Took $360 via Green Dot for Channels and DVRs