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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Misquoted Rates and Poor Equipment Placement
- Closed Account After Missing Local Channels, Card Charged Twice
- Extra $40 Charged After Final Balance Paid and Equipment Returned
- Service Department Called a Complete Joke Full of Lies
- Longtime Subscribers Get No Sunday Ticket Discount While New Ones Free
- Refusing Cancellation Fee Because No Signed Contract Exists
- Installation Ran Late and Promised Free Month Was Billed Anyway
- Free-for-Life HD Access Removed After Switching Packages
- Promised $29.99 for Two Years but Price Rose to $56.27 After One
- Equipment Return Labels Never Mailed While Account Sent to Collections
- Told Thirty Day Cancellation Option Does Not Exist, Fee Over $400
- Installer Left Without Installing Dish, Then Billed $99.59 After Cancelling
- Small Print Two Year Contract Found After Qwest Bundle Cancelled
- Double Charged $235 Cancellation Fee and Supervisor Hung Up
- Charged $400 to Cancel After Moving Where Trees Block Signal
- Rebate Dispute Followed by Two Bank Withdrawals Without Authorization
- Rebate Confirmation Number Ignored and Wrong Amount Still Billed
- Installers Demanded $60 Despite Free Install and Billed After Contract End
- No Service and Refund Delayed After Installer Demanded $75
- Disputes $360 Early Termination Fee for Unagreed Two-Year Term