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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Commercial Shows Child Hitting Elderly Man
- Charged $350 Then Disconnected Over Previous Tenant's Bill
- Card Kept Being Charged After Cancelling Service
- Poor Signal, Extra Fees and Add-Ons
- Rebate Form Dispute Led to Double Bills and Disconnection
- Disputed $345 Charge Returns After Sale to Collector
- Old Account Balance, Unpaid Refund and Unwanted Bill Items
- Told No Early Termination Fee for Military, Then Charged $220
- Complicated Billing, Unexplained Terms, Rude Customer Service
- Sales Reps Lied About Local Channels and Final Price
- Charged $15 for Replacement DVR Remote
- Unexpected Extra Charges and Weeks Without TV
- $994 Taken From Bank Account and Not Returned
- Cancellation Fee Taken Without Authorization Despite Admitted Mistake
- Overdrafted Twice by Charges to Card on File
- Charged Cancellation Fee on Cancelled Card
- Misled About HD DVR and Receiver Features
- Unauthorized Debit of $73 After Disconnecting Service
- Charged $4000 After Online Seller Offer
- Charged $356 Cancellation Fee on Cancelled Card