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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged for NFL Package After Cancelling Service
- Missed Installation Appointments, Cancelled Contract, Collection Over $130
- Unauthorized Bank Charge While Sick and on Fixed Income
- Debited $660.29 for Receivers That Were Returned
- Rejects Condo Customers for AA Bonus Miles
- Card Charged After Authorizing Only a One-Time Charge
- Money Still Taken From Bank Account Months After Cancelling
- Told Cancellation Would Cost $20, Then Charged Per Month Left
- Promised Denver Local Channels That Were Not Available
- Holiday Music Selection Is All Secular
- Paid Much More Than the $29.99 Package
- Broken Promises and Undelivered Service
- $380 Cancellation Fee After Told There Would Be None
- Cancellation Fee After CenturyLink Bundle Pricing Dispute
- Bundle Price Rose and Costs More Than Comcast
- Charged After Cancelling and Billed for Unreturned Equipment
- Misled by Salesman and Trouble Returning Delivered Equipment
- Second-Year Rebates Promised Then Denied
- Billed $69 After Rebates Were Never Submitted
- Billed Cancellation Charge Without a Signed Contract Copy