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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- HD Free for Life Offer Turned Out to Be Only 12 Months
- Huge $340 Early Termination Fee After Billing Problems
- Technician Installed Dish Without Landlord Approval, Left With No TV
- Sued for Thousands After Business Service Was Never Set Up Right
- Pricing Differs Between Customers and Rises After First Year
- Quoted $21.15 Install, Then Installer Demanded Much More
- Service Shut Off Over Missing Payments and Repeated Hang-Ups
- Invoices Never Corrected and Manager Gave No Help
- Former Roommate's Card Charged for My Bill and Termination Fee
- Promised $29.99 Price but Charged $49.85, Then $389.14 Debited
- Hard to Understand Agent on Service Confirmation Call
- Relocated Dish, Unreturned Emails and Automatic Contract Renewal
- Told to Return Receivers in 21 Days While Out of State
- Charged for bogus PPV after cancelling service
- Rebate Denied Despite Winback Cancellation Fee Offer Letter
- Withdrew $400 Without Authorization and Delayed Promised Return
- NASA Channel Moved to HD Service Requiring $10 Monthly Fee
- Charged $220 Cancellation Fee Though Landlord Bans Satellite Dishes
- Contract Extended Without Consent and $260 Termination Fee
- Hung Up On Twice While Trying to Transfer Service After Move