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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Account Double Charged Causing Overdraft Fees
- Not Told Equipment Costs or Cancellation Charges Before Install
- Unannounced Fees Billed to Card Authorized Only for Programming
- New On-Screen Interface Is Slow and Poorly Designed
- Constantly Malfunctioning DVR Not Replaced After 18 Months
- Billed for 2003 Pay Per View After Cancelling Account
- Billing Confusion After Tornado Destroyed Home
- Charged Early Disconnection Fee Based on Misquoted FCC Rules
- Account Debited Without Prior Permission
- Disputed Bills and Collections Threats on Bundled CenturyLink Service
- Over-Billing and Warning Not to Give Bank Details
- Advertised Three HD Receivers but Only Two Installed
- Told Contract Still Active Though Never Notified
- Unexplained Extra Monthly Charges on Bill
- Charged Twice for Equipment and Refund Refused
- Not Given Advertised Free HD DVR Upgrade and HD Access
- Cable Cut Off Despite Agreed Extension on Bill
- Game Lounge Mahjongg Freezes and Reboots Entire System
- Forced Into a 2-Year Contract to Get an HD Box
- Installer Smelled of Beer and Offer of One Free Month