Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charges Higher Than Advertised and No Reply to Three Letters
- Billed Shipping for Replacement DVR While Without TV Service
- Contractor Says Techs Are Pressured to Sell Protection Plan
- Charged for Service After Repeated Disconnection Requests
- Withdrew $216.73 and $458 From Bank Account Without Authorization
- Billed for Free Premium Channels and Referral Credit Not Applied
- Pole Mount Fee of $135 When Landlord Bans Roof Drilling
- Salesman Promised Free Netflix and Said Dish Contract Was Void
- Long-Time Customer Pays 60% More Than New Customers
- Told No Repair Costs, Then Charged for Service Call
- Extra Costs Billed to Card Beyond Agreed Programming Charge
- Now Paying Extra for Channels Originally Requested
- Charged Almost $200 After Cancelling Due to Military Move
- New Guide Is Hard to Read and Missing Cast Details
- Satellite Signal Search Message Every Afternoon
- Billed $550 for Stolen Replacement DVR
- Billed $134.59 for Old Movies After Paying Final Charges
- Rep Calls Advertised Multi-Room Pause Feature Misleading
- Daily Calls After Cancelling Over $360 Contract Break Fee
- Missed Technician Visits and Refused Line of Sight Check