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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed $80.96 After Cancelling Despite Promised $16.20 Credit
- Signal Outages and $200 Cancellation Fee After Poor Satellite Service
- Advertised Free Package Not Honored and Early Termination Fee Charged
- Salesman Promised One-Year Contract but Directv Charged Cancellation Fee
- Signal Lost on All Receivers and Repair Delayed Three Days
- Rebate Applied Before Install but Still Charged $100 More
- Bounced Between 13 Agents While Cancelling a Pending Order
- Unremovable Screensaver Keeps Appearing on DirecTV Service
- Bill Rose From $90 to $188 and Rep Offered No Help
- Charged More Than Quoted and Threatened With Cancellation Fees
- Referral Order Cancelled by Mistake, New Offer Cost $272 More
- Billed for Movies Ordered Years Ago After Cancelling Service
- Free Premium Channel Trial Turned Into $24 Monthly Charge
- Basic Package Price Rose With HD Access and DVR Fees
- Transferred After Using Prompt From Automated Phone System
- Billed $270 for Equipment Mailed Back as Instructed
- Unexplained Charge Attempts on Account and Service Threatened
- Mother Contacted by Collector Over Daughter's DirecTV Account
- Bank Account Debited After Cancelling, Told of New 2-Year Contract
- Billed $588 by Collection Agency Despite Returned Equipment