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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged $160 to Move Service Despite Taking Own Equipment
- Locked Into 2-Year Contract Without Signing and Quoted $240 to Cancel
- Adult Toy Infomercial Channels Not Blocked by Parental Controls
- Charged Over $200 Per Extra Receiver and Repeated Error Blamed on Customer
- Company Never Sent Shipping Label for Two Mistakenly Shipped Receivers
- Unauthorized Draft of $428.45 From Bank Account
- New $10 Monthly HD Receiver Fee Raises Cost to $16
- Representative Hung Up While Customer Still Had Questions
- Long-Time Customer Accused of Fraud for Cancelling and Reactivating Service
- Reseller Offer Called Fraud by Representative and Supervisor
- HR34 Receiver Failures and Refusal to Refund $120 After Cancelling
- Van Driver on Cell Phone Ran Stop Sign at Intersection
- Service Cuts Out in Rain Plus Relentless Marketing Emails and Calls
- Service Cut Off, Then Forced Into Autopay After Paying Bill
- Second-Year Bill Rose $50 Instead of Promised $20 Increase
- Threatened With $240 Early Cancellation Fee After 12-Month Contract Ended
- Technician Installed Wrong Receiver and Company Demanded $99 for HD Upgrade
- Door-to-Door Salesperson Quoted $64 Bill but Customer Was Overcharged
- Told Replacement Box Created One-Year Contract and $180 Cancellation Fee
- Rep Would Not Explain Why Only One Recovery Box Was Sent