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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Told Contract Had Expired, Then Charged $180 to Cancel After Box Installation
- Order Cancelled Without Notice and Unprofessional Representatives
- Supervisor Demanded Cancellation Fee After Landlord Refused Installation
- Installer Allegedly Cut Internet Wires of Non-Customer and Support Gave No Help
- Hidden Two-Year Contract With DVR Order and $380 Cancellation Fee
- Rebate Confirmation Failed and Promised Price Lock Not Honored
- Four-Movie Promotion Credit Not Received After Weeks of Waiting
- Cannot Pause or Rewind Live TV Despite Assurance From Sales Representative
- Unauthorized Withdrawal From Checking Account Leaves It Overdrawn
- Cable Cut Off Three Days Before Promised Payment Extension Date
- Whole Home DVR Sold as Having Same Capabilities but Cannot Rewind
- Representative Gave False Quote for Second Location and Refused Installation Refund
- Hidden Contract Extension Triggered by Free HD Receiver Offer
- Receiver Failure and Week-Long Wait for Replacement in Rural Colorado
- Unrequested HBO Added After Return Promotion and Extra Charge Not Removed
- New Movie Purchase Menu Shows Icons Instead of Title List
- Moving Fee Should Be Spread Over Several Months of Billing
- Dish Too Large for Balcony and Signal Too Weak to Connect
- Quoted One Price but Billed a Lot More
- Channels Keep Dropping Out Four Months After Starting Service