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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Early Termination Fee of $825 Charged After Landlord Banned Dish
- Equipment Deposit of $538.11 Called a Non-Refundable Fee After Cancellation
- Premium Channels Added Without Consent and Charges Continued After Card Cancelled
- Credit Card Charged Undue Fees After Cancelling and Refund Never Issued
- Service Interrupted by Rain and On Demand Content Unavailable
- Why Cable Companies Can Lock Customers Into Contracts
- Ex-Husband Added Receiver and Upgrade Without Verification and Customer Was Billed
- Installer Damaged Home and Took Equipment, Then Company Sent Cancellation Bill
- Unwanted Pay-Per-View Charges Continued Despite Request to Block Them
- Installer Did Not Try to Install Satellite System Despite Request
- Contract Made With Non-English Speaker, Misaligned Dish and Unexpected $50 Visit Fee
- New Two-Year Contract Started When Adding a Receiver Without Notice
- Promised Early Cancellation Fee Refund Never Fully Paid After Move
- Bundled Internet Not Available in Area and Installer Left Planter Bed Damaged
- Charged $1078 After Disconnecting ATT Service Without Direct Agreement
- Landlord Banned Roof Dish but Cancellation Fee Still Charged
- Monthly Payment Increase After Rebates Expired Was Not Explained at Sale
- Overcharged Two Months, Premium Channels Added, and $380 to Cancel
- Salesperson Ran Credit Check Without Consent and Hid Two-Year Contract
- Rebates Expired After First Year and Monthly Payment Ballooned