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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Installation Fee Charged but Installer Never Showed and Prior Tenant's Balance Applied
- Request for Replacement HD DVR Refused After Nine Years as Customer
- Installation Charge Taken From Card and Never Refunded After Failed Install
- Installers Praised for Quality Work on HD Addition in Carthage
- Rude Operators and Bad Service, Would Not Recommend
- Contract Keeps Extending and $200 Cancellation Fee After Five Years
- Stuck With New Contract After Upgrade Offers
- Overpriced Service and Dishonest Sales Claims
- Inferior Product and $420 Fee to Leave Contract
- Broken Promises, Rising Bills and Undisclosed Charges
- TV Service
- Contract Auto-Renewed Without Permission and Bill Increased
- Free Movie Channels Require Cancelling and On Demand Not Truly On Demand
- Referral Offer Misinformation, Duplicate Dish Installed and Bill Jumped Mid-Contract
- Free Move Only Available After a Full Year Despite Advertised Free Installation
- Cancellation Fee Applied After Landlord Blocked Dish and Move Order Failed
- Bill Due Date Request Ignored and Auto Pay Set Up Without Consent
- Cancellation Due to Death
- Misled Into 24 Month Contract and Charged $440 Fee
- $460 Early Termination Fee Charged After Four Years of Service