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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Sales Promises Broken, Signal Outages and No OnDemand Access
- Billed for Service Never Received
- Wrong Receiver Box Sold and Hidden Fees
- Botched Installation and Early Cancellation Fee Charged
- Website Showed HR24 Receiver but Older Model Installed
- Frequent Signal Outages and Months to Fix Bill
- Service Not Cancelled and $755.72 Taken From Account
- Promo Price Misrepresented and Extra Box Fees Added
- Hidden 2 Year Contract in AT&T Bundle and $500 Exit Fee
- Unauthorized $915 Debit Charge Without Notice
- Service Cut Off and Identity Theft Department Never Answered
- Illegal $700 Bank Withdrawal After Service Shutoff
- Billing Runaround and Hour Long Monthly Calls
- Rude Treatment During Account Setup and Credit Checks
- Charged for Protection Plan After Cancelling It
- HBO Price Jump and Unauthorized $289 Bank Withdrawal
- Installer Refused Dish Placement and Support Never Followed Up
- Contract Lock-In and Hours on Phone Over Billing
- Unauthorized Withdrawal of Nearly $300 After Cancelling
- Loyal 15 Year Customer Charged $500 to Leave Contract