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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Told New Contract Was Possible, Later Refused
- Advertised Package Price Misleading and Extra Service Fee
- Free Premium Channels Promise Led to $270 Bill
- Several Hundred Dollars in Fees After Moving Away
- Extremely Slow Satellite Internet Tied to 1.5 Year Contract
- Misquoted Package Price and $400 Cancellation Fee
- Repeated Signal Loss and Poor Maintenance Support
- Forced Autopay Fee, Overcharges and Credits Instead of Refunds
- Rude Representatives and Long Hold for Supervisor
- Promised Credit Ended and Bill Doubled, Social Security Threat
- Credit Denied Over Unpaid Bill of Someone With Same Surname
- Unexplained Auto Debits Though Not a Customer
- Cancelled Bundled Services but Credits Never Applied
- Dish Mounted Blocking Other Provider Box and Technician Dispute
- Undisclosed Cancellation Fee and Rude Reps
- Channel Lineup and Free DVR Promises Not Delivered
- Early Cancellation Fee Charged After Contract Ended
- Double Charge for Pay-Per-View Boxing Event
- Cancellation Fee Charged After Dish Could Not Be Installed
- They lied about what was included in my contract